昨天撸 name.com 免费域名的，你们的账户还安好吗

今天发现昨天撸的域名被停止解析了，登陆 name.com 提示账户被关闭
Invalid login (account is closed)，
同时邮箱收到：
On April 5, 2016, 10:24 pm there was a failed login attempt from "***.***.***.***" into the account *********. This is just a notice and there is probably no cause for alarm. We will automatically block all IP addresses that have more than 10 failed log in attempts. If you are concerned, you may want to change the password to your account and/or contact support@name.com.
按提示修改密码，提示：
We were unable to locate a change request. Perhaps you requested the change more than 24 hours ago or you are not making the change from the same IP address in which you made the request.